Profession: Subject Matter Expert
Training and Development
Training representatives on how to respectfully and efficiently deal with customers in spite of their demeanor and concern. Instilling product knowledge, process compliance and camaraderie among the team through different activities and discussions.
Customer Service Representative
Customer Support
Providing accurate, timely and compassionate phone technical support to customers in need of guidance, assistance and information and making every interaction with customers efficient.
Youth Educator
Non-profit
Facilitating knowledge and awareness sessions to people across different areas, counselling the youth on responsible behavior towards themselves and others, and serving as a bridge that connects people in need to their specific service providers.
Interests: The internet has opened our eyes to different people from different parts of the world. I'm passionate about talking to these people (you) to not only determine exactly what shaped our differences but also find our common ground. This, I believe is a process to appreciate the fact that we are all different but inherently the same.
That being said, we can have lighthearted and serious conversations about anything and everything that crosses your mind. Let openness and respect be our foundation.
Education: Bachelor's Degree in Elementary Education
Education
Managing students from different grade levels, effectively teaching any subject and instilling discipline in children of all ages. Focused on the need for respect between students and teachers for any classroom to be an effective learning environment
Spoken Languages: English (Native), tl (Native)
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